Mercedes Benz – COMAND system failure
Highlighting the failure, and lack of effort by Mercedes Benz, to fix their COMAND system
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Mercedes Benz admit to the NSW Civil & Administrative Tribunal

Posted on June 22, 2021 by Nick

So on the 22nd June 2021 the first hearing at the NSW Civil & Administrative Tribunal was held between me v Mercedes Benz and G Brothers. Now interestingly G Brothers must have been having a sleep that day as they… Continue Reading →

Australian Consumer Law, Timeline acl, gbrothers, mer, mercedes, NCAT
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Six week later and still no reply from Mercedes Benz AU

Posted on April 28, 2021 by Nick

So apparently, according to the letter from Mercedes Benz AU, there is software in my vehicle which is licenced to me….? “In response, Mercedes-Benz Australia/Pacific Pty Ltd) (MBAuP) considers that the sun downing of software that was licensed to you… Continue Reading →

Australian Consumer Law, Timeline acl, mercedes, nswfairtrading
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Mercedes buys back vehicle due to loss of COMAND functions

Posted on March 27, 2021 by Nick

Mercedes has bought back a vehicle in July 2020 due to the loss of functions in the COMAND system. In this buy back they haven’t admitted any liability, that would open the gates for all Mercedes vehicles equipped with the… Continue Reading →

General acl, mercedes
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March 15th – World Consumer Rights Day

Posted on March 15, 2021 by Nick

In 2011, the Australian Consumer Law was introduced to help protect people from shonky business practices. This was the result of many years of work alongside our supporters and we continue to strive to make this law work even better… Continue Reading →

Australian Consumer Law, General acl

Recent Posts

  • Daily Telegraph runs story ‘Owners want Merc to work’
  • Mercedes Benz admit to the NSW Civil & Administrative Tribunal
  • Case logged with NSW Civil & Administrative Tribunal
  • Still slowly bubbling with Mercedes Benz
  • NSW Fair Trading – the outcome
  • The update, without really getting anywhere
  • Six week later and still no reply from Mercedes Benz AU

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