Catch all blog posts which do not seem to fit anywhere else
So the ‘Public Defender’ has become involved in the poor performance by Mercedes Benz and published a piece in the Daily Telegraph on Friday 12th June 2021. Now unfortunately, due to copyright, I can’t reproduce that article here; but here’s… Continue Reading
So the active case, I guess, is still bubbling along with Mercedes Benz after receiving the below email from them yesterday. “Good afternoon Mr xxxxx, Please be advised that investigations regarding your enquiry are still in progress. We will endeavour… Continue Reading
More Mercedes owners with the discontinued web browser are getting in touch. And not only are they getting in touch, they are taking action!! The experience in QLD is the same in NSW; Fair Trading (NSW) or the Office of… Continue Reading
More people are raising this issue of the discontinued web browser in their fairly new vehicles. Mercedes are making out in many cases that they are only just aware of the discontinuation of the web browser. They are also being… Continue Reading
So the letter posted on this site, with permission from AutoExpert, shows that Mercedes have bought back a vehicle in which they have sun downed the internet browser COMAND function. They have also provided compensation to another owner with the… Continue Reading
Mercedes Benz has again recognised its sun downed functions in its COMAND system by offering another owner compensation for the loss. In this case they bought back the whole car!! This again demonstrates they clearly know there is an issue,… Continue Reading
Mercedes has bought back a vehicle in July 2020 due to the loss of functions in the COMAND system. In this buy back they haven’t admitted any liability, that would open the gates for all Mercedes vehicles equipped with the… Continue Reading
After submitting a question to NSW Fair Trading a few days ago I got a call back today, really helpful lady made the call to me. The online query system is really easy to use, only takes a few minutes… Continue Reading
In 2011, the Australian Consumer Law was introduced to help protect people from shonky business practices. This was the result of many years of work alongside our supporters and we continue to strive to make this law work even better… Continue Reading
It would be useful to get a copy of the software in the vehicle. and Mercedes will provide this for three years after delivery. I’m just a bit out with the time limit. Is there anyone else who vehicle was… Continue Reading