Australian Consumer Law (ACL) was really designed for consumers, and we shouldn’t be afraid to use it. If you’re unfamiliar with it then read through more simplified guides produced by the Australian Consumer and Competition Commission. Check out the information posted at on the Australian Competition and Consumer Commission (ACCC).
Australian Competition & Consumer Commission – Treating customers fairly
In other blog posts on this site I will extract some of the clauses from the ACL, and they’re quite in depth.
