Mercedes Benz – COMAND system failure
Highlighting the failure, and lack of effort by Mercedes Benz, to fix their COMAND system
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Australian Consumer Law

Posts relating to Australian Consumer Law, and the interpretation by the author of blog posts.

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Mercedes Benz admit to the NSW Civil & Administrative Tribunal

Posted on June 22, 2021 by Nick

So on the 22nd June 2021 the first hearing at the NSW Civil & Administrative Tribunal was held between me v Mercedes Benz and G Brothers. Now interestingly G Brothers must have been having a sleep that day as they… Continue Reading →

Australian Consumer Law, Timeline acl, gbrothers, mer, mercedes, NCAT
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Case logged with NSW Civil & Administrative Tribunal

Posted on June 9, 2021 by Nick

The case has been lodged with the NSW Civil & Administrative Tribunal (NCAT) with the first conciliation and hearing date set for the 22nd June 2021. As I believe both G Brothers and Mercedes Benz have both breached sections of… Continue Reading →

Australian Consumer Law, Timeline gbrothers, mercedes, NCAT
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Six week later and still no reply from Mercedes Benz AU

Posted on April 28, 2021 by Nick

So apparently, according to the letter from Mercedes Benz AU, there is software in my vehicle which is licenced to me….? “In response, Mercedes-Benz Australia/Pacific Pty Ltd) (MBAuP) considers that the sun downing of software that was licensed to you… Continue Reading →

Australian Consumer Law, Timeline acl, mercedes, nswfairtrading
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Case logged with NSW Fair Trading

Posted on March 28, 2021 by Nick

So the case with NSW Fair Trading has been lodged to try and bring this issue to a resolution; unfortunately it probably will not be straight forward as G Brothers are going to argue against it because they have most… Continue Reading →

Australian Consumer Law, Timeline gbrothers, mercedes, nswfairtrading
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NSW Fair Trading call me back

Posted on March 17, 2021 by Nick

After submitting a question to NSW Fair Trading a few days ago I got a call back today, really helpful lady made the call to me. The online query system is really easy to use, only takes a few minutes… Continue Reading →

Australian Consumer Law, General, Timeline gbrothers, nswfairtrading
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March 15th – World Consumer Rights Day

Posted on March 15, 2021 by Nick

In 2011, the Australian Consumer Law was introduced to help protect people from shonky business practices. This was the result of many years of work alongside our supporters and we continue to strive to make this law work even better… Continue Reading →

Australian Consumer Law, General acl
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Australian Consumer Law – your friend

Posted on March 13, 2021 by Nick

Australian Consumer Law (ACL) was really designed for consumers, and we shouldn’t be afraid to use it. If you’re unfamiliar with it then read through more simplified guides produced by the Australian Consumer and Competition Commission. Check out the information… Continue Reading →

Australian Consumer Law

Recent Posts

  • Daily Telegraph runs story ‘Owners want Merc to work’
  • Mercedes Benz admit to the NSW Civil & Administrative Tribunal
  • Case logged with NSW Civil & Administrative Tribunal
  • Still slowly bubbling with Mercedes Benz
  • NSW Fair Trading – the outcome
  • The update, without really getting anywhere
  • Six week later and still no reply from Mercedes Benz AU

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